Returns & No-Refunds policy

All purchases made for Chattanooga Week events, activities, and related sales are final and non-refundable.

As Chattanooga Week is a community-based fundraiser supporting local creatives, artists, and cultural programming, all proceeds directly contribute to sustaining and expanding these initiatives. For this reason, we do not offer refunds, exchanges, or transfers for any reason, including but not limited to:

• Schedule changes

• Weather conditions

• Personal conflicts

• Missed events

In the event of unforeseen circumstances requiring event adjustments, we will make every effort to reschedule or modify programming to ensure the experience is still delivered.

By completing your purchase, you acknowledge and agree to this No Refund Policy and support the mission of investing in the local creative community.

You can inform us of your decision by e-mail thewoodworkagency@gmail.com

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

6215 Lee Hwy SuiteG131

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail thewoodworkagency@gmail.com